RETURN AND EXCHANGE POLICY
1. Time for return and exchange
Items shipped from Jenhair Vietnam can be returned and exchanged within 10 days of receipt of shipment.
2. Conditions for return and exchange
Goods are unprocessed, unused
Goods have manufacturing errors
Goods are returned exactly at the location provided by the Jenhair Vietnam within the allotted time.
Return shipping cost:
+ Jenhair Vietnam will pay for the return shipping cost when the goods were wrongly sent or have manufacturing errors.
+ Customers will pay for the return shipping cost when the goods are defective or damaged by customers.
With items match the conditions for return and exchange, Jenhair Vietnam will issue a refund by Paypal or Vietnamese bank account.