webthuythu 23-Apr-2019 view: 161

RETURN AND EXCHANGE POLICY

 

1. Time for return and exchange

Items shipped from Jenhair Vietnam can be returned and exchanged within 10 days of receipt of shipment.

2. Conditions for return and exchange

Goods are unprocessed, unused
Goods have manufacturing errors
Goods are returned exactly at the location provided by the Jenhair Vietnam within the allotted time.
Return shipping cost:
+ Jenhair Vietnam will pay for the return shipping cost when the goods were wrongly sent or have manufacturing errors.
+ Customers will pay for the return shipping cost when the goods are defective or damaged by customers.

3. Refund

With items match the conditions for return and exchange, Jenhair Vietnam will issue a refund by Paypal or Vietnamese bank account.